TERMS AND CONDITIONS

Governing Use of richmind.com to Protect Your Rights

Please read these Terms & Conditions carefully. These are the general Terms & Conditions governing your access and use of www.richmind.com (the “Website”).

ACCEPTANCE OF THE TERMS OF USE

This Website is operated by Richmind Projects Management LLC (“Richmind”, “we”, “our”, or “us”). These Terms of Use (together with any referenced policies, disclaimers, and legal documentation including sale offers, booking forms, or agreements relating to our developments or services) govern your access to and use of www.richmind.com (the “Website”), whether as a guest or registered user.

By using the Website, you agree to be bound by these Terms of Use and by our Privacy and Cookies Policy, each of which forms an integral part of these Terms. If you do not agree to these Terms or the Privacy and Cookies Policy, you must not access or use the Website.

These Terms apply to all content, services, and functionality made available through the Website, including but not limited to investor materials, contact forms, project information, event registrations, and any digital communication or data submission via the Website.

CHANGES TO THE TERMS OF USE

Richmind reserves the right to revise, update, or amend these Terms of Use, our Privacy and Cookies Policy, or any Website content at any time, at our sole discretion and without prior notice.

All changes are effective immediately once posted and apply to all continued use of the Website thereafter. Your continued use of the Website following any changes signifies your acceptance of the updated Terms.

We recommend checking this page periodically to stay informed of any updates, as they are binding on you.

ACCESSING THE WEBSITE AND ACCOUNT SECURITY

We may withdraw, modify, or restrict access to the Website (in whole or in part), including any services or content offered on it, at any time and without notice. We do not guarantee continuous availability of the Website or any feature therein.

You are responsible for:

Ensuring your internet connection and device compatibility to access the Website;
Ensuring that any person accessing the Website via your internet connection complies with these Terms;
Maintaining the confidentiality of any account credentials, passwords, or login details (if applicable).

If you are provided with, or choose, a username or password to access secure areas of the Website, you must treat this information as
confidential and not share it with any third party. You agree to notify us immediately if you suspect any unauthorized access or breach of security.

Richmind reserves the right to disable any user account or login credential, whether chosen or assigned, at any time and at our sole discretion.

INTELLECTUAL PROPERTY RIGHTS

The Website and all content available through it including but not limited to text, images, project visuals, floorplans, renderings, graphics, software, audio, video, and the design, structure, and arrangement thereof are owned or licensed by Richmind and are protected by intellectual property laws in the United Arab Emirates and internationally.

These Terms of Use permit you to access and use the Website solely for personal and non-commercial purposes. You may not:

Reproduce, republish, download, display, transmit, store, modify, create derivative works of, or distribute any content from the
Website without prior written consent from Richmind;
Use any content separately from its accompanying text or contextual materials;
Delete or obscure any copyright, trademark, or proprietary notices from any content;
Use any content from the Website for commercial purposes without our express authorization.

No right, title, or interest in the Website or its content is transferred to you, and all rights not expressly granted are reserved by Richmind.

TRADEMARKS

All names, logos, designs, brand marks, service names, and slogans displayed on the Website are the registered or unregistered trademarks of Richmind or its affiliates. You must not use such trademarks without prior written permission.

All other product and company names mentioned on the Website are the property of their respective owners and are used for identification purposes only.

Unauthorized use of Richmind’s branding, project names, or any associated design elements in connection with any service or product not offered by us is strictly prohibited.

PROHIBITED USES

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website:

In any way that breaches any applicable law, regulation, or public policy;
To engage in fraudulent, misleading, or harmful conduct;
To transmit or upload unsolicited promotional material, spam, or advertising;
To impersonate Richmind, any of its employees, or any other individual or entity;
To access or use the Website for the purpose of monitoring its availability, performance, or functionality for competitive purposes.

Additionally, you must not:

Attempt to gain unauthorized access to any part of the Website, its servers, databases, or user accounts;
Introduce any malware, viruses, logic bombs, or other technologically harmful material;
Interfere with or disrupt the integrity or performance of the Website;
Use robots, spiders, scraping tools, or any other automated systems to extract Website data without express written consent.

We reserve the right to investigate and take appropriate legal action for any breach, including reporting you to relevant law enforcement or regulatory authorities.

RELIANCE ON INFORMATION POSTED

All content provided on the Website is for general informational purposes only and does not constitute legal, financial, or professional advice.

While Richmind strives to ensure that the content published is accurate, up to date, and complete, we make no representations or warranties, express or implied, regarding the reliability, accuracy, or availability of any information, documents, or materials found on the Website. Any reliance placed on such content is strictly at your own risk.

Nothing on the Website shall be construed as an offer, warranty, or binding representation regarding any of our developments, units, timelines, or services, unless explicitly stated in a duly signed agreement.

UPDATES TO THE WEBSITE

Richmind reserves the right to update, amend, or remove any content, service, or functionality on the Website at any time and without notice.

While we endeavour to keep project timelines, availability, and promotional materials current, the Website may occasionally contain outdated information. We do not commit to updating any content and disclaim all liability for inaccuracies, omissions, or delays in updates.

INFORMATION ABOUT YOU AND YOUR VISITS TO THE WEBSITE

All information collected through the Website, including but not limited to information submitted via forms, enquiries, investor access points, and payment portals, is handled in accordance with our Privacy and Cookies Policy.

By using the Website, you consent to the collection, use, and storage of your information as described in that policy. You also consent to any actions we take in connection with your information, provided such actions are in accordance with applicable UAE data protection laws and our Privacy and Cookies Policy.

ONLINE TRANSACTIONS AND DIGITAL SERVICES

If the Website enables the submission of forms, bookings, or payments (including for services, property-related fees, or reservations), you acknowledge and agree that:

All payments must be made in United Arab Emirates Dirhams (AED), unless otherwise specified;
Submitting a payment or form does not constitute a binding transaction or contractual commitment unless supported by a signed
agreement between you and Richmind;
Richmind is not obligated to accept any payments submitted in error, after expiry, or outside the agreed terms;
Refunds or cancellations (if applicable) are subject strictly to the terms of the applicable agreement or transactional document.

Richmind does not accept liability for payment delays, failed transactions, incorrect submissions, or technical interruptions beyond its control. It is your responsibility to retain proof of payment and confirm receipt where applicable.

LINKING TO THE WEBSITE AND USE OF SOCIAL MEDIA FEATURES

You may link to the homepage of this Website, provided that the link is fair, legal, and does not damage Richmind’s reputation or take advantage of it. You must not:

Establish a link suggesting any form of association, approval, or endorsement by Richmind where none exists;
Link from a website not owned by you;
Frame this Website or any portion of it on another site;
Use our branding, logos, or visual elements without our express written consent.

This Website may include social media features that allow you to share or interact with specific content. You may use these features solely as provided and in accordance with any additional terms we may provide.

Richmind reserves the right to withdraw linking permission or disable social features at any time without notice.

LINKS FROM THE WEBSITE

The Website may contain links to external websites or resources operated by third parties. These links are provided for your convenience only.

Richmind has no control over the content or availability of those sites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. Accessing such sites is entirely at your own risk and subject to the terms and conditions of the respective third party.

GEOGRAPHIC RESTRICTIONS

This Website is controlled and operated from the United Arab Emirates. We make no claims or representations that the Website or any of its content is accessible, lawful, or appropriate for use outside the UAE.

If you access the Website from outside the UAE, you do so on your own initiative and are responsible for compliance with local laws in your jurisdiction. Richmind makes no warranties that the Website or its content is appropriate or available for use in other locations.

DISCLAIMER OF WARRANTIES

You acknowledge that your use of the Website, its content, and any associated services is at your sole risk. The Website is provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied.

To the fullest extent permitted under applicable law, Richmind disclaims all warranties, representations, or conditions, including but not limited to:

Fitness for a particular purpose;
Accuracy, completeness, or reliability of content;
Uninterrupted or error-free access;
Security or freedom from viruses, malware, or other harmful components.

We do not guarantee that the Website or its content will meet your expectations or that defects will be corrected.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Richmind, its affiliates, officers, directors, employees, agents, or service providers shall not be liable for any loss or damage of any kind, including but not limited to:

Direct, indirect, incidental, special, or consequential damages;
Loss of profits, data, goodwill, or business opportunity;
Errors, inaccuracies, or delays in Website content;
System failures, service interruptions, or technical malfunctions;
Unauthorized access to or use of your information.

These limitations apply whether the claim arises in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable.

INDEMNITY

You agree to indemnify, defend, and hold harmless Richmind, its affiliates, directors, employees, and service providers from and against any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from:

Your use of the Website;
Your breach of these Terms;
Your violation of any applicable law or rights of a third party;
Your misuse of Website content or functionality.

GOVERNING LAW AND JURISDICTION

These Terms of Use and any disputes or claims arising from or related to the Website (including non-contractual disputes) shall be governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.

You agree to submit to the exclusive jurisdiction of the courts of Dubai. Richmind retains the right to bring proceedings in your jurisdiction or any other competent court, if necessary.

LIMITATION ON TIME TO FILE CLAIMS

Any claim you may have in connection with the Website or these Terms must be brought within twelve (12) months from the date the claim arises, or it shall be permanently barred.

WAIVER AND SEVERABILITY

No failure or delay by Richmind to exercise any right or remedy under these Terms shall constitute a waiver. If any provision is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

ENTIRE AGREEMENT

These Terms of Use, together with our Privacy and Cookies Policy and any referenced legal documentation, constitute the entire agreement between you and Richmind concerning the Website and supersede any prior agreements or communications.

CONTACT US

This Website is operated by Richmind.

In respect of requests for technical support and other communications relating to the Website, you can contact us by using our website contact form, or by emailing us at info@richmind.com

You understand and accept that by using this Website in updating, changing or altering your personal information, address(es) or contact details, you are accepting that Richmind or any of its affiliates may, at their discretion, use such information as an alternative information to send legal notices under these Terms of Use, Privacy Policy or any relevant Document(s). It is your obligation to immediately inform Richmind of any changes to such information.